Apple Expands 13-Inch MacBook Pro Display Backlight Service Program
- January 18, 2021
Apple this week expanded its worldwide 13-inch MacBook Pro Display Backlight Service Program, approving coverage for eligible notebooks for as long as five years after the first buy date or as long as three years after the beginning date of the program, whichever is longer. The past cutoff was four years after the original buy date.
Apple dispatched the program on May 21, 2019 subsequent to verifying that a “very small percentage” of 13-inch MacBook Pro units sold between October 2016 and February 2018 may show vertical bright zones along the bottom of the display or a backlight that quits working totally. Eligible models incorporate the MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports) and MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports).
To distinguish which Mac model you have, click on the Apple logo in the top-left corner of the screen and afterward select “About This Mac” in the menu. Apple has not extended the program to some other MacBook models right now.
Apple or an Apple Authorized Service Provider will supplant the display on influenced 13-inch MacBook Pro units, complimentary. To start the repair process, visit the Get Support page on Apple’s site. On the off chance that you believe your MacBook Pro was influenced by this issue, and you paid to have your display repaired, you can contact Apple about a potential refund.
In 2019, repair website iFixit detailed that the backlight issues are brought about by a delicate flex cable that can wear out and break after continued opening and shutting of the display on influenced 13-inch MacBook Pro models. Apple broadened the length of the flex cable by 2mm in 2018 models, which apparently fixed the issue.