United Airlines to drop ticket change charge for domestic travel
United Airlines declared Sunday that it would drop charges for changing tickets after buy, a move expected to be well known with purchasers and put focus on contenders.
In a video post, the organization’s CEO said that the elimination of the organization’s expensive $200 charge for changing a ticket to an alternate flight was a “top request” got notification from clients. The policy just applies to flights within the U.S.
The move comes as airlines have battled lately to draw in clients back to air travel in the midst of the COVID-19 pandemic, which has vigorously decreased rates of commercial air travel around the world.
“When we hear from customers about where we can improve, getting rid of fees is often the top request,” said CEO Scott Kirby in the video.
“We’re getting rid of change fees for good on all standard Economy and Premium tickets for travel within the U.S. and making same-day standby free for everyone,” the company added in a separate Twitter video advertising the change.
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We’re disposing of progress charges for good on all standard Economy and Premium tickets for travel within the U.S. and making same-day standby free for everybody.
The organization previously cautioned in July that countless workers at the carrier could confront leaves of absence in the not so distant future because of diminished business because of the COVID-19 flare-up.
“The reality is that United simply cannot continue at our current payroll level past October 1 in an environment where travel demand is so depressed,” read an internal memo obtained by The Hill. “And involuntary furloughs come as a last resort, after months of company-wide cost-cutting and capital-raising.”